I learned from the classroom videos that there are various situations which  may arise while tutoring at a writing center. A student might come with a nice writing but not aware of his/her 'plagiarism' mistake. One might be well aware of 'plagiarism' but refuses to admit it or take proper actions. A tutor might face a writer who does not acknowledge his/her mistake, moreover becomes defensive toward the tutor. Although many situations seem very challenging but they can be faced with proper strategies. If a tutor handles the situations in a calm and assuring manner the writer can feel supported and thus he might agree to the tutor's advice. The tutor might clarify his/her expectations from the session at the very beginning and remind the writer of any obligation he/she might have beforehand. Such as, cell phone uses. plagiarism, etc.